// News


OKI Printer Settings

We don’t sell many OKI ML280 printers now , but when we do we need to lookup the settings to change the paper default length.

We will add it here again to make it easier for t…

Pidion HM50 now supported by MASC

Following successful trials with our customers we have added support for the the Pidion Range of handheld devices. The handhelds work seamless with our MASC software giving wholesalers a great end to end solution for billing and stock control.

The hardware offers excellent value for money with full rugged functionality ,barcode scanning, Bluetooth , Wifi and 3G support.

Click here for…

Love Irish Food Lunch

As part of the Harvest Festival in September the Local Enterprise Office in Waterford has organised a lunch on Friday September 12th in the dining room of Dooley’s Hotel to celebrate the vast array of local food producers.


You can get more details here


Waterford LEO
Contact Details
Address: 32 The Mall Waterford.
Phone: 051 849905

Email your Invoices from MASC or Sage

  iPost – Email your Invoices
iPost – How it works
The Program will link to your Sage Line 50 or MASC data and create a PDF invoice for each customer you tag as email and have entered a valid email address

The Invoices are email directly to the customer and a copy can also be emailed to another user in your organisation.

A simple and effective way to process your invoices each week…

Pidion HM50 Reset

To Hard Reset a Pidion HM50 follow the details below


To Soft Reset a Pidion HM50 follow the details…

Updates to iService


Wehave updated our iService software

Enhancements include

Recording a signature against the service job and display on invoice
Print or email the invoice to the customer
Unable to delete tickets once assigned to a customer
New column layout to show customer and billable value and status
Improved layout of ticket to show customer details and costs without editing t…

Creating Word Clouds

We were working on a dashboard for one of our customer and had investigated the use of http://www.wordle.net/ to generate word clouds for use in a dashboard. The site take a document and gives greater prominence to words that appear more often. In this sample we have used the last 4475 comment threads on our support forum to generate the above picture.

For a sales graphic it could be used to…

SEPA for Sage – Free Download


We have released our SEPA software for Sage Line 50, its free for the first 10 customers

For more details click…

Twitter Quick Tips

Our good friend Angela Delaney @woodandslate  put together the following Twitter Quick Tips . We haven’t been using twitter much but with her gentle persuasion we have been convinced.

All credits to Angela please  – uk.linkedin.com/pub/angela-delaney-mcmi/83/7b1/560
Ange’s twitter quick tips for small business!

Take pictures on your phone/ipad of everything! Before,…

MASC 9.89 Released

Changes include

1. Update Docket Entry Screen to allow Track and Trace
2. Agents Commission updated for Product Credits
3. Updates for Consolidated Dockets
4. Option to load bake List from the handheld directly
5. Sales Reports Modifications
6. Updates to SQL server functions to increase speed

To update your system Please contact Support on 051…

Contact Information

Drop us a line or call and we'll discuss how we can help with your projects.

Waterford City Enterprise Centre
Waterford Business Park

  • 051 391338
  • info@handheld.ie

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