iService – Integration to Sage Line 50

iservice integration to Sage Line 50

Follow these steps for iService integration to Sage Line 50

  • From your Desktop select the iService Icon
  • When the database has opened click on Refresh Data button to refresh your ticket listing
  • Ensure you have the correct “Sage Vat Rates” selected  as only those listed in your Rates will export.
  • To view the tickets awaiting export click the “Completed tickets not in Sage “  button on the top of the screen
  • If you need to change the parts or charges you should do that online as any changes will not be saved.
  • You can only export tickets which have been completed
  • To export – click Export to Sage button
  • A file will create in your iservice folder called C:\iService\Sage_Export.csv
  • Open Sage – Click File Import, Audit Trail Transactions and point to the import file locations
  • The customer code must exist in Sage for the import to be successful

For more information on Sage Line 50 visit their website at:

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