Remote Support

If required we will connectr to your PC using our remote support software from Remoteus. IF the software ios already installed you can click on the shortcut  or click Start >Programs >Remoteus 2005 and select remoteus2005.

 

The software can be downloaded from our web site at www.e-ms.ie/download/rem2005.exe

 

When the software is downloaded double click on the downloaded file to start the install the following screen will be displayed

 

 

Click on Run and the program install will start the Following screen will be displayed

 

 

Click next

 

And the program will install on your computer and the following screen will be displayed

 

 

Click on connect and the screen will display a four digit number which will be needed by support to connect to your PC.

 

For future connections click on the Remoteus Shortcut on your desktop