A hard reset also restarts your terminal, but erases all records and entries stored in your Handheld. Therefore, never perform a hard reset unless a soft reset does not solve your problem.
Note: You can restore any data previously synchronized with your computer durning the next HotSync operation.
1. Remove battery cover.
2. Hold the power button on the front of the Handheld, and gently press the reset button.
3. Release the reset button, then release the power button when the Palm powered logo appears.
4. When a message appears on the screen warning that you are about to erase all data, do one of the following:
a. Press the upper half of a scrool button to complete the hard reset.
b. Press any other to perform a soft reset.
Note: With a hard reset, the current date and time are retained. Formats, prefernces and other settings are restored to their factory default settings.